# How to Monitor Shopify Uptime

> Shopify is an e-commerce platform for building and managing online stores.

*Source: https://monitoristic.com/monitor/shopify*

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## Why Monitor Shopify?

Shopify downtime means lost sales. If your storefront, checkout, or admin panel is unreachable, customers can't browse or buy — and you may not know until someone complains.

## What to Monitor

- `your-store.myshopify.com` — Storefront availability
- `your-store.myshopify.com/checkout` — Checkout flow
- `your-store.myshopify.com/admin` — Admin panel access

## What You Should Actually Do

1. Monitor your storefront URL — not shopify.com, but YOUR store's URL
2. Monitor your checkout endpoint separately — the storefront can be up while checkout is broken
3. Set up alerts for your support team — they need to know before customers tell them
4. Create a status page for your customers — reduces "is your site down?" tickets by 80%
5. Bookmark shopifystatus.com — Shopify's official status page for platform-wide issues

## Shopify's Official Status Page

Shopify publishes real-time status at https://www.shopifystatus.com. Your own monitor complements it by catching connection-level issues, often before the status page updates.

## Takeaway

Shopify outages don't announce themselves. Your storefront might load fine while the checkout silently fails. The gap between "checkout stops working" and "you notice orders stopped" is where the real damage happens. A monitor on your checkout endpoint closes that gap from hours to seconds.

## Frequently Asked Questions

### How do I get notified when my Shopify store goes down?

Set up an HTTP monitor for your store's URL (your-store.myshopify.com) on Monitoristic. You'll get an instant alert via Telegram or webhook when it goes down, and a recovery alert when it comes back.

### Should I monitor Shopify.com or my own store URL?

Monitor your own store URL. Shopify.com is their corporate site — your store runs on a different subdomain. Your store can go down (theme errors, app conflicts) even when the Shopify platform is healthy.

### Can Monitoristic detect a slow checkout?

Yes. Monitoristic tracks response times for every check. If your checkout endpoint starts responding slowly (above your configured threshold), you'll see it in your dashboard. On Pro and Business plans, you can set response time thresholds for alerts.

### How is this different from Shopify's status page?

Shopify's status page covers their platform globally. Your monitor checks YOUR specific store. You can have store-specific issues (theme bugs, app conflicts, DNS problems) that Shopify's status page won't show.