# How to Monitor Squarespace Uptime

> Squarespace is an all-in-one website builder and hosting platform for portfolios, blogs, online stores, and small-business sites, with templates, commerce, and domains managed in one place.

*Source: https://monitoristic.com/monitor/squarespace*

---

## Why Monitor Squarespace?

Squarespace hosts everything for you — your pages, your store, even your domain. When Squarespace has a platform outage, a CDN issue, or a commerce/checkout problem, your site goes down and there is no server to log into and no fix to deploy. You can only wait. External monitoring tells you the moment it happens, so you can reassure customers and pause promotions instead of finding out from an angry email hours later.

## What to Monitor

- `yourdomain.com` — Your custom domain pointing to Squarespace
- `yourdomain.com/shop` — Store or checkout pages, which can fail while static pages stay up
- `your-site.squarespace.com` — Default Squarespace subdomain — isolates domain/DNS issues from platform issues

## What You Should Actually Do

1. Monitor your custom domain, not just the squarespace.com subdomain — DNS and SSL problems on your domain won't show on the default subdomain
2. Add a separate monitor for your store or checkout page — commerce features can fail while content pages stay up
3. Set up instant alerts so you can pause promotions or notify customers during a Squarespace outage
4. Track response times — a sudden jump from fast to several seconds signals trouble even when the page technically loads
5. If you manage multiple client sites, monitor each one — a single Squarespace incident can hit some sites and not others

## Squarespace's Official Status Page

Squarespace publishes real-time status at https://status.squarespace.com. Your own monitor complements it by catching connection-level issues, often before the status page updates.

## Takeaway

Squarespace is convenient precisely because it hides the server from you — but that means when something breaks, you can't restart anything or deploy a fix. The only thing you control is how quickly you find out and how you communicate. External monitoring gives you that.

## Frequently Asked Questions

### Does Squarespace monitor my site's uptime?

Squarespace monitors its own platform, but it does not send you per-site uptime alerts or give individual sites a status page. If your site goes down, Squarespace won't notify you — that's what external monitoring is for.

### Can Squarespace sites actually go down?

Yes. Your site runs on Squarespace's hosting and CDN. Platform incidents, CDN issues, DNS or SSL problems on your custom domain, and commerce outages can all take your site or its checkout offline. Squarespace has solid uptime, but no platform is immune.

### Should I monitor my custom domain or the squarespace.com subdomain?

Monitor your custom domain — that's what visitors use, and it's where DNS and SSL issues appear. Adding a monitor on the squarespace.com subdomain too helps you tell apart a domain-level problem from a platform-wide one.

### How is this different from status.squarespace.com?

Squarespace's status page reports platform-wide incidents. Your monitor checks YOUR specific site and checkout. Domain-specific issues, regional CDN problems, or partial failures that don't trip the platform status page still show up on your own monitor.