# How to Monitor Wix Uptime

> Wix is a cloud-based website builder with drag-and-drop design and hosting, plus e-commerce (Wix Stores), appointments (Wix Bookings), and a large app market used by small businesses and creators.

*Source: https://monitoristic.com/monitor/wix*

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## Why Monitor Wix?

Wix runs your entire site on its infrastructure. When Wix has a platform outage, a CDN problem, or an issue with Stores or Bookings, your site or its most important features can stop working — and there's nothing on your end to restart. Monitoring is the only reliable way to learn your site is down before your customers tell you.

## What to Monitor

- `yourdomain.com` — Your connected custom domain
- `yourdomain.com/booking` — Bookings or Stores flows, which can break independently of your homepage
- `username.wixsite.com/sitename` — Default Wix subdomain — isolates domain issues from platform issues

## What You Should Actually Do

1. Monitor your connected custom domain, not just the wixsite.com subdomain — domain and SSL issues only appear on your real domain
2. Add a monitor for Bookings or Stores flows specifically — these can fail while the homepage stays up
3. Set up instant alerts so you can switch to a backup process (phone bookings, etc.) during a Wix outage
4. Track response times — a slow site often precedes a full outage and hurts conversions on its own
5. If you manage multiple Wix client sites, monitor each one — one Wix incident can affect some sites but not others

## Wix's Official Status Page

Wix publishes real-time status at https://status.wix.com. Your own monitor complements it by catching connection-level issues, often before the status page updates.

## Takeaway

Wix makes running a site effortless by managing the servers for you — but that also means you can't fix anything when it breaks. The features that earn you money, like Bookings and Stores, can fail on their own while the homepage looks fine. Monitoring the flows that matter is how you catch those failures fast.

## Frequently Asked Questions

### Does Wix tell me when my site goes down?

Wix monitors its own platform, but it doesn't send per-site downtime alerts or give your site a status page. If your site or your booking/store flow fails, you won't get a notification from Wix — external monitoring fills that gap.

### Can Wix sites go down?

Yes. Your site depends on Wix's hosting, CDN, and app services. Platform outages, CDN issues, DNS or SSL problems on your custom domain, and failures in Stores or Bookings can all affect your site. Wix is generally reliable, but no platform has perfect uptime.

### Why monitor the booking or store page and not just the homepage?

On Wix, dynamic features like Bookings and Stores run on different services than your static pages. They can fail while the homepage loads perfectly — so a homepage-only monitor will show green while the part that earns you money is broken.

### How is this different from status.wix.com?

Wix's status page reports platform-wide incidents. Your monitor checks YOUR specific site and flows. A regional CDN issue, a domain-level problem, or a partial failure that doesn't trip the global status page will still be caught by your own monitor.
