Backend

When Convex Goes Down: A Survival Guide for Your Team

Your app looks alive: the page loads, the layout renders, the skeleton loaders shimmer. They just never stop shimmering. Nothing updates, nothing saves. A deploy an hour ago shipped a function that throws on every call to your main query, and because the frontend handles loading states gracefully, nobody on the team noticed. Users did.

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What Happens on Your Team

The Full-Stack Developer

Checks the Convex dashboard logs and sees the same error repeating since the last deploy. Rolls back, and the app springs back to life. Then wonders how long it was broken before the first user complaint.

The real cost: Reactive apps fail softly: loading spinners instead of error pages. That's a nicer experience during a blip, and a terrible one during an outage nobody knows about.

What they should have had: A health HTTP action that runs a quick query, monitored every few minutes. A broken deploy turns the check red within one interval of going live.

The Startup CTO

A payment provider's webhooks have been failing against a Convex HTTP action for hours. The provider's retries eventually give up, and orders get stuck in 'pending'.

The real cost: Convex doesn't automatically retry HTTP actions that error, so the caller's retry policy is all you've got. Once a third party stops retrying, those events are gone unless you replay them by hand.

What they should have had: A monitor on the webhook route (or a health route in the same code path), with alerts to the team. Failures show up while the provider is still retrying, when there's time to fix and recover.

The Product Manager

Hears from a customer that the app 'stopped updating' yesterday afternoon. Asks engineering how long it lasted. Nobody knows.

The real cost: Without uptime history, you can't answer basic questions after an incident: how long, how many users, did it happen before? Every post-mortem starts from guesswork.

What they should have had: Uptime and response-time history on the Convex health endpoint. Incident timelines become a chart instead of a debate.

Why Monitor Convex?

Convex runs your backend logic and data together, and keeps clients in sync in real time. When a deployment has a problem, every query, mutation and live update in your app is affected at once. HTTP actions give you a simple way to watch it from outside: a small health endpoint on your deployment's convex.site domain that an uptime monitor can check on a schedule.

What to Monitor

your-deployment.convex.site/healthA small HTTP action you add that returns 200 (and optionally runs a quick query) to confirm your deployment answers
your-app.comThe frontend your users open, which can fail independently of Convex
your-deployment.convex.site/your-webhook-routeAny HTTP action that third parties call, such as payment or auth webhooks

What You Should Actually Do

  1. 1Add a small HTTP action at /health that returns 200, optionally after a quick read query, and monitor its convex.site URL
  2. 2Monitor every HTTP action that third parties call, like payment or auth webhooks; Convex doesn't automatically retry HTTP actions that fail
  3. 3Monitor your frontend separately, so a hosting problem and a backend problem look different
  4. 4Watch response times on the health action; a slow query or heavy function shows up as rising latency before it fails
  5. 5Check your monitors right after every deploy; a function that throws fails for every user the moment it ships
  6. 6Check status.convex.dev during incidents, but remember it covers the platform, not your functions or deploys

Convex's Official Status Page

Convex publishes real-time status at status.convex.dev. Monitoristic doesn't replace this — it complements it. The official page tells you when Convex reports an issue. Your own monitor tells you when your connection is affected, often before the status page updates. You also get push alerts instead of checking a webpage manually.

The Takeaway

Convex keeps your app reactive by tying the frontend tightly to the backend, which also means backend problems show up everywhere at once, often as quiet spinners rather than loud errors. A monitored health action and your webhook routes give you a clear signal the moment something breaks.

Frequently Asked Questions

How do I monitor a Convex deployment with an uptime monitor?
Add an HTTP action (for example at /health) in convex/http.ts. HTTP actions are served on your deployment's convex.site domain, so the health URL looks like your-deployment.convex.site/health. Monitor that URL and expect a 200. To check the database too, have the action run a quick read query before responding.
Should I monitor my Convex webhooks?
Yes. If a payment or auth provider calls a Convex HTTP action, failures there can lose events. Convex doesn't automatically retry HTTP actions that error, so you rely on the caller's retries. A monitor lets you catch problems while those retries are still happening.
Can uptime monitoring catch realtime sync problems?
Indirectly. An HTTP monitor can't subscribe to live queries, but a health action that runs a real query catches the most common causes: a broken deploy, a failing function or an unreachable deployment.
How is this different from status.convex.dev?
Convex's status page covers platform incidents. Your monitors cover your deployment: your functions, your latest deploy, your webhooks. A bad deploy will break your app without ever appearing on the vendor's status page.

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